How CleanLine Industrial Transformed Their
laundry Operations
The Challenge
CleanLine Industrial faced frequent linen losses and slow turnaround times due to manual tracking and sorting errors. Customers complained about missing items and late deliveries, putting contracts at risk.
The Solution
MyBusiness implemented an RFID-based tracking system and automated sorting. Every item is now tagged and tracked throughout the process, and staff use handheld scanners to update status in real-time.
The Result
Linen loss dropped by over 80%, and average turnaround time improved by 30%. Customer complaints about missing items have nearly disappeared, and staff efficiency is at an all-time high.
In Depth
CleanLine Industrial is a major player in commercial laundry services, handling thousands of linens daily for hotels and hospitals. Before MyBusiness, tracking was manual and error-prone, leading to lost items and frustrated clients.
With the new RFID system, every item is tagged and tracked from pickup to delivery. Automated sorting lines and real-time status updates have streamlined the entire process. Staff now spend less time searching for lost items and more time ensuring quality service.
Turnaround times have improved, and CleanLine’s reputation for reliability has helped them win new contracts. The team is proud to offer a service that’s both efficient and trustworthy.
"The RFID tracking accuracy is unparalleled. We've reduced linen loss and improved our turnaround times since switching to MyBusiness."