Connect your 3CX phone system to your ERP records. Import call data automatically to track durations and access recording links directly from the customer timeline, ensuring all phone interactions are documented.
Automatically document call activity, including who was called, call duration, and timestamps, directly in the CRM.
Access 3CX call recordings directly from the relation’s activity log for training or verification purposes.
Analyze team communication volume and response efficiency using the imported telephony data.
Document all service-related calls to ensure accurate records of client interactions and service requests.