Contextual communication that lives inside your data. Move beyond generic messaging by chatting directly within specific business records like Orders or Reservations. Link entities to your conversations and tag team members or workgroups to ensure the right people have the right information instantly.
Attach chat threads directly to entities. Share orders or reservations within the chat so the full history and data are always visible to participants.
Bridge the gap between guests and staff by enabling chat threads linked to specific reservations for real-time service coordination.
Invite specific employees or entire departments (e.g., @Maintenance) into a discussion with easy tagging and configurable notification levels.
Enhance guest experiences by enabling direct chat threads linked to their reservations, allowing seamless communication between guests and service staff.
Streamline communication between laundry facility staff by linking chat threads to specific work orders or operational tasks.
Improve collaboration among production teams by attaching chat threads to specific manufacturing orders or processes.
Enhance in-store communication by enabling chat threads linked to specific sales orders or inventory items for quick issue resolution.
Improve coordination among service technicians by attaching chat conversations to service orders, ensuring all relevant information is easily accessible.
Facilitate direct communication with wholesale clients by linking chat conversations to their orders or accounts.